Privacy Policy for GR Snap
Last updated: 2026-06-16
GR Snap (“the App”) is an iOS companion app for Ricoh GR cameras. This policy explains what data the App accesses on your device, and what it does and does not do with that data.
TL;DR
GR Snap is an on-device app. All photo and camera-control traffic happens directly between your iPhone and your camera over Bluetooth and the camera’s local Wi-Fi network. None of it reaches the developer or any third party. The only data that leaves your device is anonymous crash and error diagnostics, sent only when the App encounters a problem (see Crash and Error Diagnostics below). Because these events contain no personal data, no account identifier, and no IP address, the App does not surface an in-app opt-out. There is nothing user-specific to opt out of. The App has no accounts, no advertising, and no behavioral tracking.
Data the App Accesses
| Data | Why | Where it goes |
|---|---|---|
| Bluetooth | Discover, wake, and configure your Ricoh GR camera | Stays on device; sent only to the paired camera |
| Local Network / Wi-Fi | Connect to the camera’s HTTP API at 192.168.0.1 | Stays on device; sent only to the camera |
| Photo Library | Save photos transferred from the camera, and optionally organize them into a “GR Snap” album | Stays on device; written to your local Photos library |
Data the App Does Not Collect
- No advertising IDs (IDFA), behavioral tracking, or cross-app profiling.
- No account creation, sign-in, or cloud sync.
- No photo content, EXIF, camera settings, Wi-Fi SSID, or location.
- No remote servers operated by the developer for content data.
- No sale or sharing of any personal data with third parties.
Crash and Error Diagnostics
To keep the App stable across the many Ricoh GR firmware versions and iOS releases it supports, GR Snap sends anonymous crash reports and connection-failure events to Sentry, operated by Functional Software, Inc., acting as our data processor.
What is sent
- Stack trace of the crash or handled error
- iOS version, device model (e.g.
iPhone15,3), App version - A general connection-failure category, so we can prioritise the most common problems
What is never sent
- Photo content, thumbnails, or filenames
- Camera serial numbers, Wi-Fi SSID, or passphrases
- Your IP address (we explicitly disable the SDK’s default PII attachment)
- Screenshots, view hierarchies, or session replays
- Any account identifier (the App has no accounts)
Retention. Diagnostic events are retained by Sentry for at most 90 days and then automatically deleted.
Legal basis. Processing is based on our legitimate interest in maintaining App stability. No personal data is collected for marketing or analytics purposes.
Data minimisation by design. GR Snap does not provide an in-app toggle to disable these reports. The events listed under “What is never sent” above are stripped before the SDK transmits anything, so there is no user-identifying data to opt out of. If you prefer the App to make no outbound network requests at all, you can deny it Local Network access in iOS Settings → GR Snap. Note that this also prevents the App from talking to your camera.
Diagnostic Logs (Local)
The App keeps rolling diagnostic logs on your device (capped at ~2 MB, retained for 7 days). These logs are never transmitted automatically. You may export them yourself via Settings → “Export Diagnostic Logs” when you want to share them with the developer for debugging.
Changes
We may update this policy as the App evolves. Material changes will be reflected by updating the “Last updated” date above.
Contact
For questions about this policy, please reach our support team.