Privacy Policy for GR Snap

Last updated: 2026-09-09

GR Snap is a Ricoh GR companion app from Techflow Studio Limited. It has no accounts or ads, does not track you across other apps, and does not sell personal data.

Photos and camera access

Bluetooth and local Wi-Fi connect your device to your camera. Photo library access lets you save, browse, and share photos. Photos are transferred directly from the camera to your device; we do not upload them to our servers. Files you choose to share are handled by the destination app or service.

Location and routes

Location permission helps identify the camera’s Wi-Fi network. Optional Geotagging uses your position to tag photos and, when route saving is enabled, record location history to fill in missing photo locations. Depending on your settings and permissions, this can continue in the background or while the device is locked.

You choose whether to send your position to the camera over Bluetooth. Routes are stored on your device, not sent to us. You can export them as GPX files. Your device’s backup and photo-sync settings may also apply to stored data.

Maps

Maps and place names use Apple’s services, which process the coordinates and map requests needed to display them under Apple’s privacy policy.

Diagnostics

GR Snap automatically sends crash, error, performance, and session diagnostics to Sentry, our diagnostics provider, to improve reliability. These may include device and app versions, feature operations, timings, and camera settings involved in an error. Reports exclude photo content, precise coordinates, and route history. Sentry retention periods depend on the type of diagnostic data and the service plan. There is no in-app switch to disable these reports.

Local diagnostic logs are kept for up to seven days and are shared only when you export them.

Your controls

You can change permissions in iOS Settings and turn off Geotagging in the app. Saved routes remain until you delete them in Location History or delete the app. Turning Geotagging off does not erase existing routes, and deleting routes does not remove locations already saved to Photos.

Contact and updates

Questions about your data? Contact support@grsnap.app. We update the date above when this policy changes.